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Support Type:

Private Practice

Support Level:

Basic

Subscription Type:

Annual

£150.00 / year
£150.00
Subtotal£150.00
Total£150.00

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Click To Choose Your Support Package
Support Type: Private Practice,
Support Level: Basic,
Subscription Type: Annual,
Annual Subscription on any support type Recieve 2 Months Free
£150.00 / year
£150.00
Product
Total
1
Support Packages
Click To Choose Your Support Package × 1
Support Type:

Private Practice

Support Level:

Basic

Subscription Type:

Annual

£150.00 / year
Subtotal£150.00
Total£150.00

Step 4: Payment Info

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Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

* 100% Secure & Safe Payments *

WHAT YOU GET

Private Practice Basic£15 p.m. (£150 Annual)

Includes:

Perfect for those who have very simple websites and don’t intend to make changes more than twice a year.

  • Domain Subscription
  • Hosting Fees
  • 3 Email Accounts
  • Annual Plugin Subscription Fees
  • Monthly Back-up
  • Daily Plugin Updates
  • Support for Downtime
  • Training videos provided, but support and minor edits are included
  • Major edits on an ad-hoc basis of £25 ph
  • Non-priority – Up-to 72 hours response time
  • Additional pages added for £150 per page

 

Private Practice Standard  £25 p.m. (£250 Annual)

Includes:

  • Perfect for those who have simple websites (or E-comm up to 3 products) but intend to make regular edits and want support.

    • Domain Subscription
    • Hosting Fees
    • Unlimited Email Accounts
    • Annual Plugin Subscription Fees
    • Monthly Back-up
    • Daily Plugin Updates
    • Support for Downtime
    • Training videos provided, and 2 hours of edits and/or support per month (additional hours £25 ph)
    • Non-priority – Up to 48 hours response time
    • Additional pages added for £150 per page

 

E-Comm Basic £60 p.m. (£600 Annual)

Includes:

Perfect for those who have several basic products and/or advanced features on their websites, such as 3rd Party Booking systems, E-learning platforms, or Calendars.

    • Domain Subscription
    • Hosting Fees
    • Unlimited Email Accounts
    • Annual Plugin Subscription Fees
    • Daily Back-up
    • Daily Plugin Updates
    • Weekly Security Scans
    • Support for Downtime
    • Training videos provided
    • 2 hours of edits and/or support per month (additional hours £40 ph)
    • Non-Priority 48 Hour response time (M-F 7am-3pm UK)
    • Additional pages added for £150 per page

 

E-Comm Standard£120 p.m. (£1200 annual)

Includes:

Perfect for those who have an advanced site with complex booking system, calendar bookings, directory, or online courses, that are more susceptible to plugin issues

Please note, this service is for design edits, plugin errors, and website errors. This service is not for processing orders, or dealing with customer error issues. I.e. This is not internal tech support, and advanced sites are encouraged to have their own internal tech team to assisst with customer support and customer errors.

    • Domain Subscription
    • Hosting Fees
    • Unlimited Email Accounts
    • Annual Plugin Subscription Fees
    • Daily Back-up
    • Daily Plugin Updates
    • Weekly Security Scans
    • Support for Downtime
    • Training videos provided
    • 2.5 hours of edits and/or support per month (additional hours £50 ph)
    • Internal plug-in Support
    • Assistance with automation set-up and maintenance
    • Priority Same-day response time, including weekends (7AM – 5PM UK)
    • Additional pages added for £150 per page

 

Partial Internal Support – £240 p.m.

Includes:

Ideal for those who are a one-man band, with regular new customers, mediocre-tech skills, and occasionally create new content.

  • All of the above in the Advanced E-Comm Standard Package – PLUS:
  • Up-to 1 Landing Page per month – Additional Pages Starting at £150
  • Up-to 1 Additional Product/Membership/Subscription Per month (Additional £100)
  • Initial training Given – up to 5 hours priority* edits/support and internal plugin support

*priority is intended to be same-day, but complicated issues may expect up-to 72 hours of response time.

 

Full Internal Support £500 p.m.

Perfect for those who create alot of content, products, e-courses, etc but don’t yet have an internal team

Includes:

  • All of the above
  • up-to 5 hours per week same-day priority internal support including customer errors.
  • up-to 2 New Page Creations per month – (£150 for additional)
  • up-to 5 Product Creations per month (£100 for additional)
  • Additional hours are charged at £50 p.h.

*All levels of support are a 24 month minimum contract.

Social Media Marketing and Full Web Support – Starting at £1500 p.m.

Please book a consultation to discusss your needs support@thriving-therapist.com

FAQ

Most frequent questions and answers

All web designs are under a 2 year minimum contract.  Once your 2 year contract is complete, the website fully belongs to you. 

Should you choose to leave us after your contract finishes, we will be sad, but you can simply request the Website download and move your site to your own server. 

Please note, we do not offer a transfer service, so you or your new designer will be responsible for this.  You will also be responsible for your annual plugin fees that are used to run your site, domain renewal, and hosting fees (total starting at £150 per year if paid yourself).  There would be a £40 p/h charge for any assitance when you are not on one of our subscription plans

 

  1. As soon as payment is completed you will be prompted to complete the Webdesign form.  This includes questions relating to your business, your services, chosen emails, preferred colours, and uload of logos, headshots, and other images.
  2. We will then create a template logo that will give you a feel for the branding design we will go for.  This logo is NOT part of the design (we do not offer a custom logo service), but you are MORE THAN WELCOME to keep and use it if you love it; Many clients do! If you already have your own logo, then we will base your site off of your current logo – or suggest changes to it.  Up to you!
  3. Once you approve that design, we will send you 3 template designs to choose from.
  4. Once you choose your template, we will begin the build-out
  5. Once the build is complete, you will have the opportunity to make up to 3 major design changes (i.e. colours, fonts, layout) Additional major edits might incur a fee of £25 per hour – So pleasae try ot be decisive! 
  6. Once the design is completed, it is considered signed-off, we will create your emails, and the site will go live!

Please see above – The times that it takes to complete your build depends on the speed that you complete the initial form, the complexity of your site, and any major edits that you want after the initial build. 

For Basic sites, the initial build once we have your form will take roughly 1-2 days, unless we tell you otherwise.  The only reason there would be a delay is if we have a backlog of sites to be built!

We do not currently offer logo design, but you can create amazing logos on Canva for free!

 

It will be hosted on our Private Servers – ensuring safety, and speed for your site.

 

Absolutely!  Your website dashboard will have training videos which you can start with straight away!  Your website is backed-up monthly, so if you ever make a huge mistake, we can simply restore the back-up!  

We are all about empowerment, so we highly encourage you make edits without fear 🙂  We also plan to launch DIY courses soon, so that our clients can create advanced websites on smaller budgets!

 

If you want to make edits to your site, you will need a PC or Laptop.  We use Elementor to build websites because it is very user friendly, and gives our clients confidence when making edits.

No worries!  All support plans come with up to 2 hrs free editing each month. 

Whether its simple text edits and photo uploads, or a disaster situation – we have you covered. 

Please note that the 2 hr edits are for the existing design, and not for add-ons and major design edits

Yes!  You can create up to 5 professional email addresses.

 

Just let us know! 

Additional Pages:

Basic additional pages can be added starting at £75.

You will also have training that lets you add your own pages!

Eccommerce:

Ecommerce, payment systems, and up to 3 products can be added for £200.  If you need additional products, we can arrange a consultation.  If you are on a Basic Subscription, your Monthly subscription price will also raise to £25 per month for basic support.  This is because there are an increased chance of you requiring support.

We sure do!  We have designed websites for some major events, educators, brands, and directories!  

No job is too big for us – if you have an advanced custom idea in mind, then you can book a consult with us! support@thriving-therapist.com